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I have a long career spanning over 28 years in the Travel and Tourism industry, holding managerial positions at Airlines, Travel agencies, Tour operators in Australia, Canada, India, New Zealand, Qatar, Saudi Arabia and United Arab Emirates, but still a long way to go and explore the Industry.

Wednesday, November 23, 2011

Falconflyer a huge Success

Gulf Air Falconflyer programme a great Success
Bahrain’s national carrier Gulf Air recently launched the Falconflyer programme, a revamped and improved version of its popular Frequent Flyer programme, has received overwhelming support from customers. Over 20,000 new members have signed up for the new Falconflyer since its launch with the ‘Enrol Now and Win’ contest a few months ago.
Celebrating the success of the Falconflyer programme, Gulf Air recently honoured winners of the contest from across its network, including Mr. Mohammad Saheb from the United Arab Emirates.
Mr. Saheb, randomly selected from the newly enrolled members of the Falconflyer programme, received a Falcon Gold return ticket to travel to any one of Gulf Air’s four newest destinations-Copenhagen, Milan, Geneva and Nairobi- and enjoy the exclusive products and service that Gulf Air’s Falcon Gold offers.
Gulf Air Chief Commercial Officer Mr. Karim Makhlouf commented, “We have given our Falconflyer programme a facelift that reflects the several exciting developments at Gulf Air in bringing us closer to our customers. The response we have received from our customers thus far proves that we are indeed on the right track.”
“Our customers are the most important factor steering our business to success. Therefore, we are very keen to introduce a number of enhancements in line with market changes on the one hand and our passengers’ needs on the other hand. The revamped Falconflyer programme is a result of this effort,” he said.
“I am confident that our passengers will enjoy the new features of the improved loyalty programme that offers even more generous benefits and incentives to our Falconflyers. I also urge our Falconflyers to provide their feedback to us so that we can continue to serve them in the best way possible,” concluded Mr. Makhlouf.
The new loyalty programme ‘Falconflyer’ is packed with privileges for all three categories of the programme’s card holders. For instance, Gold, Silver and Blue members get three free economy tickets to the GCC and Middle East region when travelling once to Manila on Falcon Gold.
Other advantages of the programme include the best redemption rates and the best miles earning system for a premium class in the GCC and Middle East region, special online booking bonuses, a generous baggage allowance, three years miles validity, unlimited lounge access, priority baggage handling, and guaranteed seats among many other benefits that will make the travelling experience more enjoyable and rewarding.

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